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FAQ

General

How is Bongoods different?

BonGoods combines the power of professional design with the convenience of digital technology. Unlike traditional design studios, our process is 100% online — no in-person meetings, no complicated timelines. We offer photorealistic 3D designs, expert styling, and personalized service delivered straight to your inbox, so you can visualize your dream space before committing to any purchases.

      • A 1:1 design consultation via email
      • A curated moodboard based on your preferences
      • Photorealistic 3D renderings of your space
      • Layout and zoning suggestions
      • A downloadable PDF design kit with styling tips and links to recommended products
         Some packages also include tailored recommendations based on your budget and space type.

Our E-Design model offers the same creativity and expertise you’d expect from a traditional designer — but at a fraction of the cost and without the need for in-person meetings. BonGoods is ideal for clients who want professional results without the high fees, long timelines, or complex logistics of traditional firms. You stay in control of the pace, purchases, and final execution.

Yes. All of our projects are handled by experienced interior designers who specialize in remote styling and space planning. You’ll be matched with a designer who understands your vision and will guide you through a stress-free process to create a space that feels truly yours.

E-Design Service Process

What happens once I purchase a service?

After checkout, you’ll receive a welcome email with a short questionnaire. This helps us understand your space, preferences, and goals. You’ll also be guided to upload room photos and measurements. Once everything is received, your designer gets to work!

After checkout, you’ll receive a welcome email with a short questionnaire. This helps us understand your space, preferences, and goals. You’ll also be guided to upload room photos and measurements. Once everything is received, your designer gets to work!

All communication happens via email — simple, organized, and easy to follow. Your designer will keep you updated throughout the process and be available for questions, feedback, or clarification along the way.

Most projects are completed within 7–14 business days from the moment we receive your photos and measurements. The timeline may vary slightly depending on revisions and the complexity of the space.

We’ll ask you to share:

  • At least 4 photos of the space (from different angles)
  • Room measurements
  • Notes about what you’d like to change or keep
  • Your style preferences (inspiration images, Pinterest boards, or simple descriptions)

Yes — each E-Design package includes up to 3 rounds of revisions. If you need additional changes beyond that, we offer them at a flat fee of $50 per revision.

Life happens! If you need to pause, just email your designer and let us know. We’ll hold your project for up to 30 days. After that, we may need to reopen the file as a new booking.

Room & Product Questions

Can I keep my existing furniture?

Absolutely! If you have pieces you love — a sofa, a table, or anything else — just let us know and upload clear photos of those items. Your designer will build your E-Design plan around them, ensuring the space feels cohesive and intentional while highlighting what you already own.

Yes! During onboarding, we’ll ask about your design preferences — including favorite colors, styles (modern, boho, classic, etc.), and even reference images. Your designer will create a personalized look that aligns with your aesthetic vision.

We offer E-Design services for a variety of spaces, including:

  • Bedrooms
  • Living rooms
  • Dining rooms
  • Home offices
  • Nurseries
  • Guest rooms
  • Small corners or extra spaces that need optimization

If you’re unsure whether your space qualifies — just ask! We’re happy to help.

Yes! Our E-Design services are completely remote and available internationally. Please note: furniture suggestions may include US-based brands, but we can work with you to find comparable options in your region or provide guidance on where to source similar items.

Pricing & Payment

How much does it cost to run a project?

Our E-Design packages start at $550 and go up depending on the size and complexity of your space. For example, our One Room service is $650, Kitchen Design is $1,500, and Full Home packages are $5,500. All pricing is clearly listed on the service page — no hidden fees.

The difference lies in the scope of the space and the depth of the design.

  • Extra Space: $550 — for adding function to a small area within an existing room
  • One Room: $650 — full design for a single room
  • Kitchen Design: $1,500 — includes layout zoning, lighting, and storage optimization
  • Entire House: $5,500 — cohesive plan for a 2-bedroom home including all key rooms

Each tier is designed to meet specific needs, so you can choose what fits your lifestyle and goals best.

Design Delivery

How will my design be delivered?

Your final design package will be delivered digitally via email. You’ll receive a downloadable PDF that includes your moodboard, 3D renderings, floor plan, styling guide, and curated product list — all organized and ready to implement at your own pace.

Yes! Once delivered, your files are yours to keep. We recommend downloading and saving them to your device or cloud storage. If you ever misplace the files, feel free to contact us — we’ll resend them within 90 days of project completion.

Not at all. The shopping list is a curated recommendation, not a requirement. You’re free to shop the exact pieces, find alternatives, or use similar styles that match your budget. Our goal is to give you a flexible and inspiring plan that you can execute your way.

Support & Follow-Up

What if I need help implementing the design?

If you have questions while bringing your design to life — whether it’s about furniture placement or sourcing alternatives — we’re here to help. Your design kit is detailed, but if anything feels unclear, just reach out. Our team can offer guidance via email even after delivery.

Yes, we offer limited post-delivery support via email for up to 30 days after you receive your final design package. This includes clarifications, styling suggestions, or help finding alternative items if something goes out of stock. For larger changes, you can always request additional revision rounds.

You can email us anytime at [email protected] — our support hours are:


Monday–Friday | 🕘 9 AM – 9 PM EST
Saturday–Sunday | 🕛 12 PM – 9 PM EST

We aim to respond within 24 hours during business days.

 

Over 520 E-Designs

1300+ Happy Clients

20+ Years of Experience

Over 520 E-Designs

1300+ Happy Clients

20+ Years of Experience

Transforming Spaces with BonGoods!

I was remodeling my bathroom and needed guidance. BonGoods was incredibly helpful, ensuring every detail matched my style. They provided expert advice on layout, colors, and materials, always available to answer questions. Their service is professional, affordable, and highly recommended!

Top-Tier Business & Home Design

BonGoods helped design my new home with immediate and professional support. Their 3D renderings made visualizing changes effortless, ensuring I loved every decision. Highly recommend for stylish, well-planned spaces!

BonGoods Delivers Stunning & Functional Designs

BonGoods designed our family sports store, delivering professional, elegant results. They go above and beyond to make sure your business stands out. Highly recommend for commercial and home design!

From Ideas to Reality – Stunning Results

We remodeled our kitchen, breakfast room, and family room with BonGoods. Their 3D renderings helped us see everything before committing. They introduced ideas we hadn’t considered, and when challenges arose, they quickly found solutions. An amazing experience!

Transforming Homes with Precision & Style

If you need a designer, BonGoods is the one! They’re knowledgeable, stylish, and well-connected with great resources. Always on time, efficient, and truly listen to your needs to create beautiful, functional spaces.

Get In Touch

855-266-4266
[email protected]
Mon-Fri 9AM-9PM EST
Sat-Sun 12PM-9PM EST

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