BonGoods Legal Center
Welcome to the BonGoods Legal Center – your source for our official policies, terms, and transparency commitments.
We believe great design starts with trust. Below you’ll find all the key documents governing your use of BonGoods.com, our design services, and contractor network.
1. Terms of Service
These Terms define your rights and responsibilities when using BonGoods.com, our online design services, or any affiliated tools and directories.
They include sections on:
- Service scope and deliverables
- Client and designer responsibilities
- Payment and refund rules
- Dispute resolution and arbitration
2. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal information — including uploaded images, room measurements, and billing data.
It also describes your rights under CCPA and GDPR.
3. Refund & Revision Policy
Because every BonGoods design package is custom, we maintain a clear, fair refund and revision structure to protect both clients and designers.
Full refunds are available within 24 hours if work has not yet begun.
4. Contractor Terms of Service
For licensed professionals, installers, and trades listed in our Contractor Directory.
This outlines verification standards, insurance requirements, lead management, and client interaction policies.
5. Independent Contractor & Partner Agreements
These govern BonGoods’ relationships with freelance designers, renderers, and affiliate product vendors.
They ensure project confidentiality, clear payment terms, and copyright ownership.
6. Cookie & Tracking Policy
We use cookies to personalize your design experience, measure site performance, and understand how clients interact with our tools.
You can manage cookies at any time through your browser settings.
7. Accessibility Statement
BonGoods is committed to inclusivity. We design our website and digital tools to meet WCAG 2.1 AA accessibility standards and welcome feedback from users of all abilities.
8. AI & Data Transparency Policy
BonGoods uses AI to assist with product sourcing and concept visualization — always reviewed by a human designer before presentation.
We never use client photos to train AI models.
9. DMCA & Copyright Notice
BonGoods respects intellectual property rights and complies with the Digital Millennium Copyright Act.
If you believe your content has been used without authorization, please contact our DMCA Agent at info@bongoods.com.